Client Testimonials
Real feedback. Real partnerships.
Billing is more than numbers — it’s about trust, follow-through, and communication. Here’s what retina specialists and ophthalmology groups say about working with RetinaBilling.
References available upon request for verification
"As a retina specialist, I needed a billing team that understands complex procedures and ever-changing payer rules. RetinaBilling has been nothing short of exceptional — fast reimbursements, clean claims, and excellent communication. They helped us streamline operations by setting up EFTs and ERAs with all major payers, which has significantly improved our payment turnaround. On top of that, the team even handled patient billing inquiries with professionalism and clarity, saving my staff valuable time. They’ve allowed me to focus entirely on patient care, knowing everything behind the scenes is handled efficiently and professionally." Dr. Mansoor Mughal, Retina Associates Jacksonville
“We urgently needed billing expertise that would help us scale as we grew our retina practice. To complicate things further, our in-house biller left unexpectedly. Rodika jumped in during this tough time to stabilize our billing workflow and got us back on track without missing a beat. Her understanding of modifiers, global periods, and high-cost drug billing is unmatched. She also made sure our documentation supported medical necessity, and that’s made a big impact on approvals and audit readiness. She owns the outcome in everything that she touches and that makes all the difference.” Dr. Thomas Hanscom, The Retina Partners, CA
"We’re a very busy ophthalmology group providing routine eye care as well as specialized eye care for more complex eye diseases. Our surgeons perform cataract surgery, cosmetic and functional eyelid surgery, tear duct procedures, and laser treatment for various conditions. We were hesitant to outsource billing at first. However, Rodika's team made the transition easy and integrated into our workflow effortlessly. Her team feels like an extension of our staff — available on Teams, quick to respond, and always professional. It’s been one of the best decisions we’ve made for our group." Dr. Michael W. Compton, Wake Ophthalmology Associates, P.A.
“Retina billing is complex, but Rodika makes it look easy. From coding support to appeals and patient calls, everything is handled with care and professionalism. Her attention to detail with modifiers, drug units, and surgical coding made a huge difference. She is always responsive—whether it's a prior auth or a patient billing question, she handles it quickly and communicates clearly.” Dr. Enrique Calderon
"Rodika and her team have been an exceptional billing partner for our ophthalmology practice. Rodika’s expertise in both medical and vision plans — including VSP, EyeMed, and Medicare — has made a remarkable difference in the way we operate. She and her team are incredibly thorough and proactive, catching issues like missing modifiers, diagnosis mismatches, or post-op coding conflicts before claims ever go out. Thanks to their accuracy and attention to detail, we get paid faster, avoid unnecessary denials, and spend far less time fixing billing mistakes. They’ve truly lifted a burden off our shoulders." Dr. Robert Stone, Wake Ophthalmology Associates, P.A.
“Rodika served as our Director of the Billing Department, bringing unparalleled expertise in medical billing, especially within Ophthalmology. She is exceptionally reliable, trustworthy, and an absolute pleasure to work with. A true team player, Rodika is collaborative, proactive, and consistently delivers results on time. With her leading the department, there is never any concern about details being overlooked. She combines deep industry knowledge with dependable execution in every aspect of her work.” Dr. Thomas O'Hearn
Our clinic offers both general and specialty eye care, and Rodika's team handles the full range of billing services — from routine exams to cataracts, lasers, and more. Their adaptability and billing knowledge across subspecialties have been a game-changer. Our claims are submitted cleanly, denials have dropped dramatically, and I finally feel confident that our billing is in expert hands. She's not just a biller — she's a true partner in our success." Wake Ophthalmology Associates, P.A.
These testimonials reflect the experience of real clients — from retina-only specialists to full-service ophthalmology groups. If you’d like to speak directly with a current client, just let us know. We’re happy to connect you.